Genpact has launched the Genpact AI Gigafactory, an innovative accelerator aimed at scaling AI solutions from pilot projects to enterprise-wide deployment. This initiative seeks to address the increasing demand for AI adoption while ensuring robust governance and ethical practices.
“The benefits of AI are clear, but most businesses struggle with how to implement it at scale,” said Sanjeev Vohra, chief technology and innovation officer at Genpact. “A multi-disciplinary approach is essential to drive transformative impact—one that combines deep industry knowledge, expertise in data, technology, and processes, along with highly specialized talent.”
A recent study by Genpact and HFS Research revealed that only 5% of organisations have achieved full AI maturity.
Genpact’s proprietary Agentic Solutions and pre-built AI models accelerate efficiency by enabling repeatability and speed-to-value for scaling AI solutions. Leveraging cross-functional teams with deep expertise in data engineering, industry processes, and technology integration, the Gigafactory is expected to create a talent pool of over 25,000 AI builders.
Emphasising ethical AI design, the Gigafactory employs tools and a ‘humans-in-the-loop’ approach to ensure the safe and ethical use of AI and data.
Vishal Gupta, Partner at Everest Group, highlighted the significance of this initiative, stating, “A key challenge in this journey is access to cross-functional, AI-ready talent. Genpact’s AI Gigafactory solution tackles this challenge by collaborating with technology partners and building a pool of highly skilled professionals through comprehensive training programs. This approach enables faster deployment of AI-ready professionals and accelerates value realization for enterprise clients.”
The Gigafactory is supported by strategic partnerships with ecosystem players such as Databricks, enabling enterprises to integrate AI solutions seamlessly. “We see Genpact’s AI Gigafactory as a critical solution in helping companies scale their AI projects,” said Sabina Shaikh, VP, Global Systems Integrators at Databricks.
Genpact recently also promoted Sreekanth Menon to the position of senior vice president of Global AI Practice and Innovation. In his new role, Menon will spearhead AI innovation and oversee the execution of the GenpactNEXT strategy. He will operate from the company’s Bengaluru office.
